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Maroc: une entreprise recrute un Digital Ops Business Analyst HUBS


Digital Ops Business Analyst HUBS

Full time
MA – Tangier
Opportunité
The Business Analyst HUBS will be responsible to maintain and support the Digital Operations applications and solutions for the HUB terminals. To execute on the modernization and standardization for the Digital Operations applications and solutions across the HUB terminals. Will liaison between Global Strategic Demands and Local Terminal Initiatives. To manage system changes from start to finish, ensuring developments comply with the business needs as well as with the Global Standards, and are designed, developed, tested, documented, and implemented successfully.
Principle Accountabilities
Support and maintain the business applications within the Digital Operations domain
A proven track record in the TOS area, mainly in Navis XPS/N4
Good understanding of the EDI, implementation, and support
Understanding of the Gate Processes as well as industry Gate Operating Systems
Execute upgrades, software enhancements and changes to the business applications in scope, in line with global standard change management practices and without or minimizing service interruption
Resolve incidents in line with standard incident management processes and within agreed service levels
Collaborate with regional Business Analysts and the Global teams on new business needs and requirements, new enhancements, and developments
Provide training to stakeholders on provided functionalities
Deploy new standard capabilities within the specified domain in line with the global change and modernization agenda
Collaborate with other regional and local teams to ensure underlying (eg IT infrastructure, Databases, Networking, etc.) enablers are in place and meet the requirements to ensure a secure, highly performant, robust and 7×24 available application environment
Keep track of the complete inventory of all business applications and underlying technology in scope
Provide input and keep track of the business application lifecycle, keeping it up to date and execute on agreed release managements
Feed business demands within the specified domain to the Senior Business Analyst to determine functional requirements and enable delivery in collaboration with the global and regional Platform Portfolio team(s)
Contribute to the continuous business improvement process and to the meeting of business objectives
Comply working procedures and practices to global standards, policies, service management processes and operational procedures
The above outlined responsibilities are not exhaustive, and you may be required to carry out other tasks that are appropriate to your role in addition to these.
CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE
A proven track record in the Transportation and/or Logistical industry
Knowledge of the Container Terminal Business and of Terminal Operation System Software
Knowledge of Container Terminal Automation is an advantage
Good knowledge of the IT environment
Experience with Business Process Modelling
Experience with project management and requirements analysis an advantage
Able to devise IT test plans and implement them including training users
Work effectively under pressure
Good communication skills with the ability to work with operations and systems staff
Be able to use initiative and act independently
Excellent organisational and project management skills
Understanding of the areas of application programming, database and system design is an advantage
Have the confidence to suggest areas for improvement along with possible solutions
Contribute to the continuous business improvement process and to the meeting of business objectives
To be always an ambassador for the company internally and externally
Incident Management skills
Problem Solving and Critical Thinking
Providing quality support and maintenance of PP applications in line with business needs
Execute work according to global standards, policies and working practices
Offer in depth expertise on Platform Portfolio applications in scope
English level: Medium or High is a must
Navis XPS & N4 knowledge is great advantage
Flexibility and availability to modify the established sequence of work
Willingness to travel, across HUB terminals or as per business needs
Informations supplémentaires
Ref. R34972
A.P. Moller – Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere – all over the world.

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