Une entreprise recrute un SÉNIOR PUBLIC Information Officier


Département / Bureau : Département de la communication globale (DCG)
Lieu d’affectation : OUAGADOUGOU
Période de candidature  :  30 novembre 2021
No de l’appel á candidature : 21-Public Information-DGC-167131-R-Ouagadougou (N)
Staffing Exercise N/A
Valeurs fondamentales de l’ONU : intégrité, professionnalisme, respect de la diversité
Cadre organisationnel
This position is located in the United Nations Information Centre in Burkina Faso (UNIC Ouagadougou), within the Information Centres Service (ICS) of the Strategic Communications Division (SCD) of the Department of Global Communications (DGC).
The UNIC is part of the global network of United Nations Information Centres (UNICs), and
UNIC Ouagadougou is the principal source of information about the United Nations system in Burkina Faso. The UNIC is responsible for promoting public understanding and support for the aims and activities of the United Nations by communicating about its work and disseminating UN information materials to a local audience in English, French and local languages; engaging local and regional partners; and, overall, bringing the United Nations closer to the peoples it serves. The UNIC Ouagadougou has been integrated with the Resident Coordinator Office (RCO) in Burkina Faso since the operationalization of the United Nations development system reform on 1 January 2019.
The incumbent reports directly to the Resident Coordinator and/or the Head of RCO in Burkina Faso and is under the general supervision of the Chief of ICS.
Within delegated authority, the incumbent is responsible for the following duties:
• In line with the Global Communications Strategy of the United Nations and the UN and UN country team (UNCT) branding strategy, support the UNCT Communication and Advocacy Group (UNCAG) with the development and implementation of country-wide strategic communications plans, campaigns and activities targeted to local audiences, in consultation with the RCO, and/or UN partners as well as with DGC UNHQ.
• Takes a leading role on communications issues within the UNCT by serving as the Secretariat for the UNCAG at the country level in consultation with DGC UNHQ and the RCO.
• Provides substantive support to the Resident Coordinator and UN Country Team (UNCT) in designing, implementing and monitoring the UN joint communications strategy, aligned to the Global UN Communications Strategy and based on the UN Sustainable Development Cooperation Framework (UNSDCF), a key instrument for planning and implementing UN development activities in the country, in support of the implementation of the 2030 Agenda for Sustainable Development.
• Provides substantive support to the RC and UNCT, UN Programme Management Team (or equivalent) and Results Groups on potential issues, concerns and risks related to communications and advocacy, and suggests corrective actions.
• In collaboration with the UNCAG and the UN Programme Management Team (or equivalent), and in coordination with the RCO team responsible for data management and results reporting, drafts the annual communications plan to publicize and communicate results with a focus on the UN’s development impact.
• Drives and coordinates the development of country specific, including UNCT multimedia communications products as well as digital and social media products and activities in multiple languages.
• Maintains the integrated UNCT website and social media accounts in English, French, and local languages, in line with UN Secretariat governance mechanisms, including those related to information security and using up-to-date social media platforms and web practices.
• Identifies, adapts, and institutes use of communications tools with innovative approaches and keeps pace with emerging technology to garner largest outreach and effectiveness of UN communications.
• In support of the RC, drafts, at a high-quality level, in English, French and local languages various print and digital communications products, as well as engages in public speaking with media, partners and local interlocutors.
• Monitors and analyzes current events, public opinion and press coverage, identifying issues and trends, advising DGC UNHQ, the RC and the UNCT on appropriate action/responses.
• In collaboration with the UNCAG, conducts media outreach, including development of media strategies and action plans, initiating proactive media outreach efforts; maintains contacts with national and regional media in Burkina Faso, disseminates information materials to the media, drafts or places opeds and arranges interviews, organizes press conferences and briefings, monitors press coverage of UN issues; consults with press on approach/story angle and other information requests, undertakes appropriate follow-up action and analyzes and reports on the impact of coverage.
• Initiates and sustains proactive professional relationships with key constituencies and partners at the national and regional level and undertakes joint strategic activities with them; plans and facilitates dialogues with partners to improve public engagement and participatory approaches to increase understanding about the UN’s work in Burkina Faso.
• Conducts educational outreach activities, including the engagement with Model United Nations conferences and organizing public-speaking opportunities at local educational institutions with support from and/or the participation of the UN Resident Coordinator and/or the UN Country Team.
• Assumes responsibilities for the day-to-day running of UNIC Ouagadougou; assumes overall responsibility for the administration of the UNIC by overseeing the planning and management of the UNIC’s overall activities and its operational requirements, including its budget and equipment; monitors the output of the UNIC and reports to DGC UNHQ and RC/O on a monthly, quarterly, annual and ad hoc basis.
• Performs other functions and special duties as required by the Director of SCD, the Chief of ICS/SCD, and/or the UN Resident Coordinator, including providing crisis communications support; representing the UN at conferences; participating in seminars; coordinating and drafting op-eds, speeches and interviews including for the Resident Coordinator.
• PROFESSIONALISM: Demonstrated knowledge of communications techniques, including audience-focused strategic communications and crisis communications; proven ability to implement effective media campaigns and to develop traditional and digital media products and activities targeting the media; ability to identify communications opportunities and problems and to articulate these to clients. Ability to advise on communications challenges, assess communications environments, develop communications strategies, and manage implementation of communications campaigns in Burkina Faso with various promotional techniques. Ability to make decisions with an eye to the impact on others and on the Organization and to apply rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
• PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
An advanced university degree (Master’s or Doctorate degree, or equivalent) in communications, journalism, public information or a related field is required. A first-level degree (Bachelor’s degree or equivalent) in the specified fields of studies with two additional years of relevant work experience may be accepted in lieu of the advanced university degree.
Expérience professionnelle
A minimum of five years of progressively responsible experience, including in strategic communications, crisis communications and developing and implementing multimedia communications campaigns is required.
Experience in developing and maintaining contacts and networks with the media, nongovernmental organizations, government officials, international and national organizations, business groups, and civil society in Burkina Faso is required.
Experience working in/or with traditional and digital media is required.
Experience in public speaking to diverse audiences (e.g. general public, Government officials, special interest groups) is desirable.
Experience in journalism is desirable.
Experience working with the United Nations or a comparable international organization is desirable.
Connaissances linguistiques
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English and French are required. Knowledge of other official United Nations languages is desirable.
Méthode d’évaluation
Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.
Notice spéciale
National Professional Officers (NPO) or National Officers (NO) are nationals of the country in which they are serving, and their functions must have a national context, i.e. functions that require national experience or knowledge of the national language, culture, institutions, and systems.
This is an NPO/NO position located in Burkina Faso (Ouagadougou). Only candidates with Burkinabe nationality are eligible to apply to this position.
The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.
Charte des Nations Unies
Aux termes du paragraphe 3 de l’Article 101 de la Charte des Nations Unies, la considération dominante dans le recrutement du personnel doit être la nécessité d’assurer à l’Organisation les services de personnes possédant les plus hautes qualités de travail, de compétence et d’intégrité. Ne seront pas retenues les candidatures des personnes qui ont commis des violations du droit international des droits de l’homme, des violations du droit international humanitaire, des actes d’exploitation, d’atteintes ou de harcèlement sexuels, ou au sujet desquelles il existe des raisons plausibles de croire qu’elles ont été impliquées dans la commission de tels actes. L’expression « exploitation sexuelle » désigne le fait d’abuser ou de tenter d’abuser d’un état de vulnérabilité, d’un rapport de force inégal ou de rapports de confiance à des fins sexuelles, y compris mais non exclusivement en vue d’en tirer un avantage pécuniaire, social ou politique. On entend par « atteinte sexuelle » toute atteinte physique de nature sexuelle commise par la force, sous la contrainte ou à la faveur d’un rapport inégal, ou la menace d’une telle atteinte. Le harcèlement sexuel s’entend de tout comportement déplacé à connotation sexuelle raisonnablement propre ou de nature à choquer ou humilier, lorsqu’il entrave la bonne marche du service, est présenté comme une condition d’emploi ou crée au lieu de travail un climat d’intimidation, d’hostilité ou de vexation, et lorsque ce comportement est assez grave pour justifier le licenciement de son auteur. La candidature de personnes qui ont commis des infractions autres que des infractions mineures au code de la route ne sera pas retenue.
Sera dûment prise en considération l’importance d’un recrutement effectué sur une base géographique aussi large que possible. Aucune restriction ne sera imposée par l’Organisation à l’accès des hommes et des femmes, dans des conditions égales, à toutes les fonctions, dans ses organes principaux et subsidiaires. Le Secrétariat de l’Organisation des Nations Unies est un espace non-fumeurs.
La considération dominante dans l’engagement, la mutation ou la promotion du personnel est la nécessité de s’assurer les services de personnes possédant les plus hautes qualités de travail, de compétence et d’intégrité. En acceptant une offre d’engagement, les membres du personnel sont soumis(es) à l’autorité du Secrétaire général, qui peut leur assigner l’une quelconque des tâches ou l’un quelconque des postes de l’Organisation des Nations Unies, conformément à l’alinéa c) de l’article 1.2 du Statut du personnel. Dans ce contexte, tous les membres du personnel recrutés sur le plan international sont tenus de changer de fonctions périodiquement à l’intérieur d’un même lieu d’affectation ou dans un autre lieu d’affectation, dans les conditions fixées par le Secrétaire général.
Les candidats sont invités à respecter scrupuleusement toutes les instructions disponibles sur la plateforme de recrutement en ligne Inspira. Pour des informations plus détaillées, ils ou elles peuvent consulter le manuel d’instructions pour le candidat, en cliquant sur le lien hypertexte « Manuels » sur le côté supérieur droit de la page d’accueil de leur compte Inspira.
Les candidatures feront l’objet d’une évaluation et d’un examen préalables sur la base des informations soumises conformément aux critères d’évaluation de l’avis de vacance de poste et aux dispositions législatives internes applicables de l’Organisation des Nations Unies, notamment la Charte des Nations Unies, les résolutions de l’Assemblée générale, le Statut et le Règlement du personnel, les textes administratives et les directives. Les candidats doivent fournir des informations exhaustives et précises conformément aux instructions fournies sur la plateforme Inspira. Une fois la candidature envoyée, aucune modification, suppression ou révision, ni aucun ajout ou changement ne pourra être fait. Il sera procédé à une vérification des références des candidats faisant l’objet d’une attention particulière pour s’assurer de l’exactitude des renseignements qu’ils ont fournis dans leur candidature.
Les avis de vacance de postes publiés sur le Portail des carrières sont retirés à 11:59 p.m. (heure de New York), le jour de la date limite de dépôt des candidatures.
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